My Lifeline Insurance LLC is a licensed insurance agency in Pennsylvania specializing in Medicare Advantage, Medicare Supplement, Prescription Drug Plans (Part D), ACA Marketplace plans, and life insurance products. We are licensed to sell insurance in the Commonwealth of Pennsylvania.
Contact: 1-855-954-3354 | mylifelineinsurance.com
We may collect the following information when you contact us, complete a form, or request a consultation:
We use the information we collect to:
Program Description: My Lifeline Insurance LLC operates an SMS messaging program to schedule and confirm client appointments, send appointment reminders, follow up on Medicare plan inquiries, notify clients of important plan changes during Annual Enrollment Period (AEP), and respond to inbound questions from prospects and clients.
How to Opt In: You may receive SMS messages from us if you have: (a) completed our online inquiry form and provided your mobile number, (b) called our 1-800 number and verbally consented to receive text messages, or (c) are an existing client who has provided consent during a consultation. Opt-in language is displayed at all points of contact.
Message Frequency: Message frequency will vary based on your communication needs and our business relationship. You may receive messages related to appointment confirmations, reminders, and important insurance information.
How to Opt Out (STOP): You can cancel the SMS service at any time. Just text STOP to 1-855-954-3354. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at accounts@mylifelineinsurance.com or by calling 1-855-954-3354.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:
As an insurance agency, we handle non-public personal information (NPI) in accordance with applicable state and federal privacy laws. We maintain physical, electronic, and procedural safeguards to protect your information. We are committed to compliance with HIPAA privacy requirements as applicable to insurance transactions.
You have the right to:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
All marketing and communications conducted by My Lifeline Insurance LLC comply with CMS Medicare Marketing Guidelines. We do not make unsolicited calls to individuals on the Do Not Call registry. All Medicare-related communications follow CMS guidelines for Medicare Advantage and Part D marketing.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.